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Coronavirus FAQs.

We hope this information helps you. If you’re unable to find the answer to your question, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll get back to you as soon as we can.

Information for Learners and Parents

Will Coleg Sir Gar and Coleg Ceredigion be open after Easter?

Following the Welsh Government’s decision to close all schools and colleges in Wales for face to face teaching on Friday 20th March, Coleg Sir Gar & Coleg Ceredigion  will move to on-line teaching from Monday 23rd March. 

At the moment, it is likely that all of our teaching for the Summer term will be on-line. So while teaching will still be taking place, we won’t be holding classes on college sites after Easter and for the foreseeable future.

Will exams be held in the summer?

The Welsh Government has decided that there will be no GCSE and A level exams this summer.  Learners due to sit their GCSEs and A levels this summer will be awarded a fair grade to recognise their work, drawing on the range of information that is available. We are waiting to hear what the arrangements are for learners on vocational courses.

 The Welsh Government’s latest updates can be found here:

https://gov.wales/school-closures-20-march-2020-faqs

How will A level and GCSE grades be calculated?

At present, the college has no detailed information about how GCSEs and A-Level will be graded for Summer 2020. Once we know more we let you know. 

So it is really important that you continue your studies on-line, in the event that WJEC refers to attendance, submission of classwork, past papers and homework to form their judgement on the final grade to award that you will be awarded.  

I am on a vocational course which includes practical work or live performances. How will I be assessed for these if I can’t come in to college?

We don’t know the answer to this at the moment. We are waiting for guidance from Welsh Government and Qualifications Wales as to how learners on vocational courses will be finally assessed.

As soon as we know more, your tutors will let you know.

Can I access the library during the closure period?

Yes, the library is accessible on-line via the link below 24 hours a day, 7 days a week. It is also possible that there may be some access to campus libraries over the coming months, but this is to be confirmed.

https://docs.google.com/document/d/1kAJ30lo45lrA04pT_TsTVL9tX7k_ID

What about my work placement?

All college work placements except agriculture will be suspended from Monday 23rd March due to the Covid-19 situation. It is highly unlikely that any students will be able to attend placements for the rest of this academic year. 

Will College transport be running?

No - all college transport is suspended until further notice.

Do I still need to report to college if I am off ill?

Yes, you will need to phone the campus office in the normal way. 

I have applied for a course, what happens now?

Please don’t worry, we are continuing to deal with all College applications and we will be in touch to discuss your place shortly.

Will interviews be going ahead for courses starting in September?

Yes and if we cannot do face to face interviews, we will look at alternative options to make sure you still get your place at College secured.

We look forward to welcoming you in the next academic year.

If you have questions about your application, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Information on Learner Support

Can I still access the mentoring or counselling services?

Yes you can. If you already have a mentor or counsellor they will be in touch with you in the next couple of days using their college phone so you have their numbers. 

College Mentors will keep in touch with you through What’s App and for longer sessions, via Google Meet or Hangout. If for some reason you don’t hear from them, then please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it. - for Graig and Pibwrlwyd learners

This email address is being protected from spambots. You need JavaScript enabled to view it. - for Ammanford, Gelli Aur, Jobs Well and Work Based Learners

This email address is being protected from spambots. You need JavaScript enabled to view it.  - for Aberystwyth and Cardigan learners

They will make sure that a mentor contacts you as soon as possible.

If you do not currently have a mentor but feel that you need some help, support and/or guidance, then please contact the relevant  Mentor Co-ordinator above and they will be able to help you. Just remember that the Mentor service is available Monday through Friday from 9am - 5pm. 

Counsellors: If you are already being supported by one of our counselors this will continue but by phone. Your counselor will be in touch with you to arrange sessions with you. If for any reason you not heard from them then please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it. - Senior Counsellor

Please contact Sian if you are a Coleg Sir Gar or a Coleg Ceredigion learner. 

If you are not supported by our counseling service but  believe that you need this support then please contact Sian above and she will assess your situation and refer you to either a mentor or counselor.

Who do I contact if I don’t feel safe or have any safeguarding concerns?

If you feel unsafe at any point or have concerns for someone else, then you need to contact one of our Safeguarding team by clicking the link below. You can ring them using their mobile phone numbers, email:  This email address is being protected from spambots. You need JavaScript enabled to view it., send a message via the college App and the Be Safe tab or text BESAFE and your message to 88020.

https://docs.google.com/document/d/19gIjo71bVr7VA-SFc_QHBWE7hu333xB2gPpjDs_hwiQ/edit?usp=sharing

Remember to leave your name, contact details and the nature of your concern and they will get back to you as soon as possible. If it is an emergency then please call 999.

Will my EMA/ALG still be paid in the Summer term?

Yes, your EMA and ALG payments will continue into the summer term as long as you continue to engage with your programme on-line.

Will HE bursaries still be paid in the Summer ?

Yes, if you continue to engage with your programme and complete your work on-line your HE bursary will be paid.

Will the Student Loan Company still pay my HE fees?

Yes, if you continue to engage with your programme and complete your work on-line your HE fees will be paid.

Will I still get support for my HE courses?

Yes, if you continue to engage with your programme and complete your work on-line you will receive your support payments.

Will Graduation be happening in July?

We are still planning for graduation on 7 & 8 July 2020 but it may be necessary to move the date for this event to later in the year.