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Coronavirus FAQs.

We hope this information helps you. If you’re unable to find the answer to your question, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll get back to you as soon as we can.

Information for Learners and Parents

What about my work placement?

All college work placements except agriculture will be suspended from Monday 23rd March due to the Covid-19 situation. It is highly unlikely that any students will be able to attend placements for the rest of this academic year. 

Will College transport be running?

No - all college transport is suspended until further notice.

Do I still need to report to college if I am off ill?

Yes, you will need to phone the campus office in the normal way. 

I have applied for a course, what happens now?

Please don’t worry, we are continuing to deal with all College applications and we will be in touch to discuss your place shortly.

Will interviews be going ahead for courses starting in September?

Yes and if we cannot do face to face interviews, we will look at alternative options to make sure you still get your place at College secured.

We look forward to welcoming you in the next academic year.

If you have questions about your application, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Information on Learner Support

Can I still access the mentoring or counselling services?

Yes you can. If you already have a mentor or counsellor they will be in touch with you in the next couple of days using their college phone so you have their numbers. 

College Mentors will keep in touch with you through What’s App and for longer sessions, via Google Meet or Hangout. If for some reason you don’t hear from them, then please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it. - for Graig and Pibwrlwyd learners

This email address is being protected from spambots. You need JavaScript enabled to view it. - for Ammanford, Gelli Aur, Jobs Well and Work Based Learners

This email address is being protected from spambots. You need JavaScript enabled to view it.  - for Aberystwyth and Cardigan learners

They will make sure that a mentor contacts you as soon as possible.

If you do not currently have a mentor but feel that you need some help, support and/or guidance, then please contact the relevant  Mentor Co-ordinator above and they will be able to help you. Just remember that the Mentor service is available Monday through Friday from 9am - 5pm. 

Counsellors: If you are already being supported by one of our counselors this will continue but by phone. Your counselor will be in touch with you to arrange sessions with you. If for any reason you not heard from them then please contact:

This email address is being protected from spambots. You need JavaScript enabled to view it. - Senior Counsellor

Please contact Sian if you are a Coleg Sir Gar or a Coleg Ceredigion learner. 

If you are not supported by our counseling service but  believe that you need this support then please contact Sian above and she will assess your situation and refer you to either a mentor or counselor.

Who do I contact if I don’t feel safe or have any safeguarding concerns?

If you feel unsafe at any point or have concerns for someone else, then you need to contact one of our Safeguarding team by clicking the link below. You can ring them using their mobile phone numbers, email:  This email address is being protected from spambots. You need JavaScript enabled to view it., send a message via the college App and the Be Safe tab or text BESAFE and your message to 88020.

https://docs.google.com/document/d/19gIjo71bVr7VA-SFc_QHBWE7hu333xB2gPpjDs_hwiQ/edit?usp=sharing

Remember to leave your name, contact details and the nature of your concern and they will get back to you as soon as possible. If it is an emergency then please call 999.

Will the Student Loan Company still pay my HE fees?

Yes, if you continue to engage with your programme and complete your work on-line your HE fees will be paid.

Will I still get support for my HE courses?

Yes, if you continue to engage with your programme and complete your work on-line you will receive your support payments.